Microsoft Teams added multi-account support in recent updates. You can now add multiple accounts and switch between them from the account picker in the top-right corner. So why would you need TeamGroup?
The short answer: switching is not the same as unifying. Here is what that means in practice.
How account switching works in Teams
When you add a second account in Microsoft Teams, the app stores your credentials so you do not have to re-enter them each time. You can tap your profile picture, select a different account, and Teams will load that account's conversations, channels, and files.
The key limitation: only one account is active at a time. When you switch to Account B, Account A goes dormant. You stop receiving notifications for Account A. If someone messages you on Account A, you will not know until you switch back.
How TeamGroup works
TeamGroup connects to every account simultaneously. All conversations from all accounts appear in a single inbox. Notifications arrive from every account in real time, regardless of which one you are currently viewing. When you reply, the message goes out from the correct account automatically.
There is no "active" account concept. Every account is always active.
Feature comparison
| Feature | Teams Account Switching | TeamGroup |
|---|---|---|
| Multiple accounts | One active at a time | All active simultaneously |
| Unified inbox | No | Yes |
| Notifications from all accounts | No (active account only) | Yes |
| Reply without switching | No | Yes |
| Cross-account search | No | Yes |
| Color-coded account labels | No | Yes |
| Channels and meetings | Yes | Chat & channel conversations |
| File sharing | Yes | Coming soon |
| Cost | Free (included with Teams) | Free (1 account) / $12/mo Pro |
| Platforms | Desktop, mobile, web | Web (iOS & Android coming soon) |
When Teams switching is enough
If you have two accounts and check the secondary one a few times a day, the built-in switching works fine. You do not need another app. The native experience covers channels, meetings, files, and everything else Teams offers.
When TeamGroup makes sense
TeamGroup becomes essential when missing a message has consequences. If you are an MSP with client tenants, a consultant embedded in multiple organizations, or anyone who needs real-time awareness across all accounts simultaneously, the built-in switching creates blind spots that TeamGroup eliminates.
The core difference is reactive vs. proactive. With Teams switching, you have to remember to check each account. With TeamGroup, every account comes to you.
Try it yourself
TeamGroup is free for one account. Connect a second account with Pro to see the unified inbox in action. If you decide it is not for you, disconnect your accounts and your data is deleted.
Get started free